Refund policy

Aquí tienes el mismo texto en inglés:

Return & Refund Policy

We accept returns within 30 days of delivery. To be eligible, items must be unused, in their original condition, and in the original packaging.

How to Start a Return Initiate your return request through your customer account: https://shopify.com/109618528581/account

Return Shipping Return shipping costs are the responsibility of the customer, unless the item arrives defective or incorrect.

Refunds Once we receive and inspect the returned item, we will process your refund within 5–10 business days to your original payment method. Original shipping costs are non-refundable.

Exceptions The following items are not eligible for return:

• Custom or personalized products
• Sale or clearance items
• Digital products

Defective or Incorrect Items If you received a defective or wrong item, please contact us immediately and we'll make it right at no additional cost to you.